Last Updated: 24th January, 2021
WHAT INFORMATION ABOUT ME IS COLLECTED
Personal Information refers to information that identifies (whether directly or indirectly) a particular individual or business entity. Examples may include your name, postal address, email address, telephone number, Federal Tax Identification number, birth date, banking information or other information.
Anonymous Information means information that does not directly or indirectly identify, and cannot reasonably be used to identify, a particular individual or business. You could provide Anonymous Information or it could be collected automatically. Examples may include information about your internet browser, device information about your device you use to access the Site (this information may include geolocation information and unique device information), demographic data such as city and state, usage information about your use of the Site, additional traffic data such as time and date of access, software crash reports, session identification numbers and access time, and other information regarding your use of the Site.
HOW WE COLLECT INFORMATION
We collect information from you or about you when you provide this information to us directly. For example, we may obtain information when you request products or services from us, register on the website or submit an application for services or products, respond to surveys, contact customer support or otherwise interact with us via a Site. In addition, when you interact with our Sites, we collect information through technology, such as cookies, Flash cookies and Web beacons. See Online Tracking section below.Information collected through this technology helps us serve you better each time you visit the Site. Cookies are pieces of information that are stored directly on the device you are using. They allow us to collect information such as the type of browser you are using, the amount of time you spend using the services, the Sites you visit and the preferences you have set up for your accounts.We may also receive information about you from other online and offline sources, such as public databases, social media platforms and other third parties. We may also collect and store information about you that we receive from our offline interactions with you to, among other things, enable us to update and correct the information contained in our database and to better customize your experience on the Sites.
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HOW DO WE USE YOUR INFORMATION
We use the information we collect to help us personalize and continually improve your experience on the Site. We may also use that information in the following ways:Evaluate your application for ServicesSupport Fellow Pay’s legal compliance obligationsProvide you with access to the SitesCommunicate with you about your account with us and send you information about features and enhancements on or to our SitesCommunicate with you about changes to our policiesSend you newsletters, offers and promotions for our services, third party products and services, or special events by e-mail, text, or another medium, at all times in compliance with your local privacy and anti‑spam lawsAdminister promotions and surveysOptimize or improve our products, services and operationsDetect, investigate, and prevent activities that may violate our policies or be illegalPerform statistical, demographic, and marketing analyses of users of the Site
WHO DO WE SHARE YOUR INFORMATION WITH
WHAT STEPS DO WE TAKE TO KEEP PERSONAL INFORMATION SECURE
The security of your Personal Information is important to us. Personal Information collected by the Site is stored in operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose your Personal Information to you. In certain telephone and in person transactions we may ask for your full Social Security number, account number or other information to verify your identity before conducting the transactions you have requested. Note that Fellow Pay will never initiate a request via email for your sensitive information (e.g., Social Security number, personal ID, password, PIN or account number). If you receive an email asking for your sensitive information, you should be suspicious of the request and promptly contact us to report the suspicious activity. Please understand, however, that while we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. We review our security procedures to consider appropriate technology and methods to secure information.
WHAT ARE YOUR OBLIGATIONS IN USING THE SITE
When using the Site, you promise to: (a) provide true, accurate, current and complete information about yourself and your business, and (b) maintain and promptly update the registration information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Fellow Pay has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Fellow Pay has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof). You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account.
WHAT HAPPENS WHEN YOU LINK TO OR FROM ANOTHER WEBSITE
If you have any questions or comments about this Policy or our privacy practices generally, we encourage you to contact us by regular mail or email:
Fellow Pay A/S
Applebys Plads 7, 1411 København K, Denmark
CVR nr.: 39903989